Effective Date: 3/5/2025
Introduction: Four Elements ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information related to our SMS messaging program. By opting into our SMS program, you consent to the practices described in this policy.
Information We Collect: We collect the following information when you opt into our SMS program:
Phone Number: We collect your mobile phone number to deliver text messages.
Consent Status: We record your opt-in status to ensure we comply with your preferences and legal requirements.
Message Interaction Data: We may collect data regarding your interaction with our messages, such as delivery confirmations and responses.
How We Use Your Information: We use your information for the following purposes:To deliver text messages related to our products and services, as per your opt-in.To manage and maintain our SMS program.To respond to your inquiries and provide customer support.To comply with legal obligations.
Data Sharing: We will not share your personal information with third parties for marketing purposes unrelated to our SMS program. However, we may share your information with: Service Providers: We may share your information with third-party service providers who assist us in delivering text messages, including platform providers, phone companies, and other vendors. These providers are contractually obligated to protect your information.
Legal Compliance: We may disclose your information if required by law or to protect our rights and safety.
Data Security: We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
User Rights: You have the following rights regarding your personal information: Access: You can request access to the personal information we hold about you.
Correction: You can request to correct any inaccuracies in your personal information.
Deletion: You can request to delete your personal information, subject to legal limitations.
Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message.
Children's Privacy: Our SMS program is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other reasonable means. Your continued participation in the SMS program after any changes constitutes your acceptance of the updated policy.
Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Four Elements Customer Care: 866-848-9337.